Every setup is different. While our Smart Chiller is engineered for efficient, consistent cooling, its performance can be affected by external factors such as ambient temperature, water level, unit placement, and airflow.

To maximise cooling performance:

• Water Level: Ensure the water stays above the bottom outlet and below the top outlet for optimal circulation and faster cooling.

• Placement: Set up the chiller in a shaded, well-ventilated area with at least 50cm of clearance on all sides for proper airflow.

• Insulation: Always use the included lids and secure them tightly to maintain an airtight seal and improve insulation.

Please note: While the chiller is capable of reaching low temperatures, hitting the minimum setting depends on external conditions. Not reaching the lowest temperature is not considered a product fault.

100 Day Guarantee

We stand behind our product with a 100 Day Guarantee. If you’re not completely satisfied, you’re welcome to return your order within 100 days of delivery for a full refund.

We guarantee the specifications listed on this page. For detailed test results and additional information, visit our [Help Center Article].

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• Length: 41 cm

• Width: 30 cm

• Height: 36 cm

• Hose Length: 2 m

• Weight: 19 kg (single unit)

Power & Performance

• Cooling Power: 0.3 HP

• Power Supply: 220V–240V, 50/60Hz

• Works With: Standard Power Outlet

Dimensions & Weight

• Unit Size: 41 × 30 × 36 cm

• Hose Length: 2 m

• Weight (Unit Only): 19 kg

• Package Size: 48 × 40 × 45 cm

• Package Weight: 22 kg

Materials & Build

• Hose: Premium High-Pressure PVC with Insulation

• Base: Stainless Steel

• Filter: 430 Micron Mesh Filter (no replacements required)

• Colour: Black

Certifications

CE, FCC, IPX4, RoHS

Package Includes

• Smart Chiller ×1

• Touch Screen Interface

• Built-in Pump & Filter

• Drain Outlet & Air Outlet

• Rubber Floor Pads

• Portable Design – Compact & Lightweight

• Colour-Coded Inlet/Outlet Ports

• 360° Ventilation Holes

Your Smart Ice Bath Chiller comes with the following premium-quality components:

• 1× Smart Chiller

• 2× Insulated Hoses

• 1× Built-in Filter

• 1× Chiller Accessories Pack

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Shipping Guide

Delivery timeframes are estimates based on business days (excluding public holidays) from the time your order is picked up by the courier to when it arrives at your door.

For more details, please refer to our Shipping Information page.

Returns

We stand by the quality of our equipment with the strongest return policy in the market. You have 100 days from the date of delivery to try it, test it, and love it—or get your money back.

Learn more on our Money Back Guarantee page.

Warranty

Your Plunge Magic purchase is protected by a 1-year warranty covering all manufacturing defects from the date of delivery.

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How cold can the Smart Chiller make the water?

The Smart Chiller can be set as low as 3°C. Actual performance may vary depending on ambient temperature, initial water temperature, water volume, and setup conditions. For best results, keep the chiller shaded and use minimal water.

👉 For detailed test results, visit our Help Center Article.

How energy-efficient is the Smart Chiller?

Very efficient. Once your desired temperature is reached, the chiller automatically shuts off while continuing to circulate water. It only reactivates when needed, saving energy and extending lifespan.

Our WiFi-connected mobile app allows you to schedule sessions—run it overnight and have your bath ready in the morning.

Can I control the temperature remotely?

Yes! Unlike Bluetooth devices, the Smart Chiller connects via WiFi, letting you control it 24/7 from anywhere in the world with an internet connection.

How easy is it to set up?

Super simple. Just connect the color-coded hoses from the chiller to your tub, plug it in, and you’re done.

No fragile external components or complicated assembly—unlike many competitors.

Does it work with all your ice baths?

Absolutely. The Smart Chiller is fully compatible with all our tubs: Pro, Max, Ultra Barrel, and Ultra Bath. Each tub includes dual ports for easy hose connection.

Is the Smart Chiller waterproof?

Yes, it has an IPX4 waterproof rating, meaning it can handle splashes and outdoor conditions. For best performance and longevity, we recommend placing it under cover.

What warranty and trial period do you offer?

Enjoy a 100-day risk-free trial. If you’re not satisfied, return it for a full refund.

Plus, the chiller is backed by a 1-year warranty covering manufacturing defects.

Is the chiller quiet?

Yes. It runs at 50–60 dB, similar to a normal conversation—making it one of the quietest chillers on the market.

Do I need to buy replacement filters?

Nope! Our built-in 430-micron metal filter is reusable—just remove, rinse, and reinsert.

No ongoing filter purchases required, unlike competitors.

Are the hoses insulated?

Yes. All included hoses are insulated high-pressure PVC, built to maintain cooling performance and withstand long-term use.

How long is shipping and how much will it cost?

Shipping is calculated in real-time on our website. Use the Shipping & Returns tab or the shipping calculator at checkout to view accurate delivery times and costs based on your location and cart contents.

Still have questions?

We’d love to help! Contact us here and one of our friendly team members will get back to you shortly.

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